Privacy Policy
Last updated: January 2026
AI Vaila (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or use our AI services.
1. Company Information
Business Name: AI Vaila
Address: Gasværksvej 31, 1.th, 1656 København V, Denmark
Email: [email protected]
Website: https://www.aivaila.com
AI Vaila operates from Denmark and complies with applicable European Union data protection laws, including the General Data Protection Regulation (GDPR).
2. Scope of This Policy
This Privacy Policy applies to:
Visitors to our website
Clients and prospective clients
Users of our AI-powered services, tools, and solutions
It covers all personal data collected through our website, communications, and AI systems.
3. Information We Collect
We may collect the following categories of data:
3.1 Personal and Business Information
Name
Email address
Company name
Phone number
Other contact details you voluntarily provide
3.2 AI & Service Data
User inputs, prompts, messages, or files submitted to AI systems
Client data provided for the purpose of delivering AI solutions
3.3 Technical & Usage Data
IP address
Browser type and device information
Usage logs and interaction data
3.4 Cookies & Tracking Data
Essential cookies required for website functionality
We do not collect:
Sensitive personal data
Payment or billing information
4. How We Use Your Data
We process personal data for the following purposes:
Providing and delivering AI solutions and services
Operating AI agents, automations, and tools
Client communication and support
Improving our services and performance
Analytics and system monitoring
Legal and compliance obligations
Marketing communications (where consent is given)
5. AI-Specific Data Processing
5.1 AI Training and Improvement
User or client data is only used for AI training or improvement with explicit user opt-in
We do not use data for AI training by default
5.2 Automated Processing
Our services may use AI systems that generate outputs automatically
AI Vaila itself does not engage in automated decision-making that produces legal or similarly significant effects on users
Some third-party AI providers (e.g. OpenAI) may process data automatically according to their own policies
5.3 Data Minimization
We only process data necessary to provide the requested services.
6. Third-Party Services
We use trusted third-party service providers to operate our business, including:
AI Providers: OpenAI (ChatGPT), Grok
Communication Services: Twilio
CRM & Automation: GoHighLevel
These providers may process data on our behalf under contractual and legal safeguards. We do not sell personal data to third parties.
7. International Data Transfers
Some third-party providers may process data outside the European Union, including in the United States.
Where applicable, such transfers are safeguarded through EU Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.
8. Data Retention
We retain personal data only until a user or client requests deletion, unless a longer retention period is required by law.
Upon deletion request:
Data is securely deleted or anonymized
AI training data (if any) is excluded from future use
9. Your Rights
Under GDPR and applicable laws, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Data portability
Opt out of marketing communications
Opt out of AI training (where applicable)
Requests can be made by emailing [email protected].
10. Cookies
We use essential cookies only, necessary for the operation and security of our website.
A cookie consent banner is provided where required by law.
11. Security Measures
We implement appropriate technical and organizational safeguards, including:
Encrypted data transmission
Secure infrastructure and hosting
Limited access to personal data
Internal data handling policies
While no system is completely secure, we take reasonable measures to protect your data.
12. Children’s Privacy
Our services are not directed at individuals under the age of 16, and we do not knowingly collect data from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the “Last updated” date revised accordingly.
14. Contact Us
For any privacy-related questions or requests, please contact:
AI Vaila
[email protected]
Gasværksvej 31, 1.th, 1656 København V, Denmark
