Terms of Service
Last updated: January 2026
These Terms of Service (“Terms”) govern your access to and use of the website and services provided by AI Vaila (“AI Vaila,” “we,” “us,” or “our”). By accessing our website or using our services, you agree to be bound by these Terms.
If you do not agree, you must not use our services.
1. Company Information
Business Name: AI Vaila
Address: Gasværksvej 31, 1.th, 1656 København V, Denmark
Email: [email protected]
Website: https://www.aivaila.com
2. Description of Services
AI Vaila is an AI agency providing custom AI solutions for business clients, including but not limited to:
AI-powered automations
AI agents and chatbots
Workflow optimization
AI consulting and implementation services
Services may be delivered through software tools, integrations, APIs, or bespoke implementations.
3. Eligibility
To use our services, you must:
Be at least 18 years old
Be acting on behalf of a business or legal entity
Have authority to bind that entity to these Terms
Geographic Restrictions
Our services are not available to individuals or entities located in, or subject to laws of, sanctioned or embargoed countries under EU, UN, or applicable international regulations.
4. Accounts & Access
Some services may require credentials or access permissions.
You are responsible for all activity conducted using your access.
AI Vaila reserves the right to suspend or terminate access if these Terms are violated.
5. Payment Terms
Services are provided under custom commercial agreements, proposals, or invoices.
Pricing, scope, and billing terms may vary depending on the client and project.
Billing currency depends on the business and jurisdiction of the client.
Unless otherwise agreed in writing:
Fees are non-refundable
No free trials are guaranteed
Failure to pay may result in service suspension or termination.
6. User Responsibilities & Acceptable Use
You agree to:
Use the services lawfully and ethically
Ensure all content you provide is legal and does not infringe third-party rights
Use AI outputs responsibly and with professional judgment
You must not:
Use the services for illegal, harmful, deceptive, or abusive activities
Upload or process unlawful or infringing content
Attempt to reverse engineer, disrupt, or misuse AI systems
Use AI outputs for prohibited or high-risk purposes where inappropriate
7. Intellectual Property
7.1 AI Vaila Intellectual Property
AI Vaila retains all rights to:
Its platform, systems, workflows, code, prompts, methodologies, and branding
Any pre-existing or internal tools used to deliver services
No rights are granted except as expressly stated.
7.2 Client Content
You retain ownership of all data, inputs, and materials you provide to AI Vaila.
You grant AI Vaila a limited, non-exclusive license to use such content solely to provide the services.
7.3 AI Outputs
Clients own the AI-generated outputs produced for them
AI Vaila provides no warranties regarding outputs
AI Vaila bears no liability for how outputs are used, interpreted, or relied upon
8. AI Disclaimer
You acknowledge and agree that:
AI outputs may be inaccurate, incomplete, or outdated
AI systems are probabilistic and not error-free
Outputs are not legal, financial, medical, or professional advice
You are solely responsible for reviewing, validating, and using outputs
9. Third-Party Services
Our services may rely on third-party providers, including:
OpenAI (ChatGPT)
Grok
Twilio
GoHighLevel
AI Vaila is not responsible for third-party systems, outages, or policies.
10. Limitation of Liability
To the maximum extent permitted by law:
AI Vaila is not liable for indirect, incidental, or consequential damages
AI Vaila is not liable for AI output errors, inaccuracies, or misuse
Total liability is limited to the fees paid by the client in the 12 months preceding the claim
Nothing limits liability where prohibited by applicable law.
11. Termination
Either party may terminate a service relationship according to applicable agreements.
AI Vaila may immediately suspend or terminate services if you:
Breach these Terms
Use the services illegally
Fail to make required payments
Upon termination, all access rights cease.
12. Service Availability & Changes
Services are provided “as is” and “as available”
AI Vaila may modify, suspend, or discontinue any service at any time
No uptime or availability guarantees are provided unless agreed in writing
13. Force Majeure
AI Vaila is not liable for delays or failures caused by events beyond reasonable control, including outages, regulatory changes, or third-party failures.
14. Governing Law & Dispute Resolution
These Terms are governed by the laws of Denmark, without regard to conflict-of-law principles.
Any disputes shall be resolved exclusively by the courts of Denmark.
15. Changes to These Terms
We may update these Terms from time to time. Continued use of the services constitutes acceptance of the updated Terms.
16. Contact
For questions regarding these Terms, contact:
AI Vaila
[email protected]
Gasværksvej 31, 1.th, 1656 København V, Denmark
